Due to the custom and individual nature of our work, we do not accept returns or exchanges.

To ensure your satisfaction, we always seek your approval through photos before shipping any pieces. Rest assured, we never ship anything without your explicit approval. Your satisfaction is our priority. Thank you for considering our handmade ceramic art for your collection!

damages:

We take great care in packaging these fragile ceramics for their safe arrival. While transit-related damage is very rare, it can happen. PLEASE inspect all packages upon delivery. Should you find that your item has been on an unexpected adventure during shipment and arrives broken, report any damage to Hadley Clay Studio at the time of delivery for a full refund or replacement.

Customer service will be happy to answer your questions. Please email info@hadleyclay.com with any questions or concerns.